To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. Group discounts may be offered but do not apply to all events. Group Bookings are available for selected events and are subject to availability.
Click here to be taken to the Groups page.
Ticketek Gift Vouchers are available through Ticketek Agencies, Call Centres and Online, and can only be redeemed at Ticketek Box Offices and Agencies.
Click here for more information on Gift Vouchers.
Privilege Club is an online service that gives members access to premium seats, exclusive packages and special offers.
Membership costs $95 per year, but you do not have to pay until your first Privilege Club ticket purchase. Members get access to:
- Premium Seats - access to some of the best seats in the house.
- Waitlisting - be among the first to know about upcoming shows.
- Sold-out shows - gain access to new ticket releases (where available).
- Pre-sales - buy tickets before they go on sale to the general public.
- Special packages - enjoy pre-show functions, premium seats and exclusive deals.
- Privilege Club website - log on to purchase tickets, manage your membership and stay up to date on up coming shows, offers and packages.
To find out more, visit
www.privilegeclub.com.au or email
privilegeclub@ticketek.com.au.
As a condition of sale, there are no refunds, exchanges or cancellations once the booking is complete except in accordance with applicable laws in the region of purchase. Please refer to Ticketek's
Terms of Sale for further information or
contact us for further assistance.
If you are purchasing a concession ticket please have your student or pensioner ID card ready, as you will be required to enter your concession ID in some cases. When attending the event ensure you can present your card on request.
Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. Concession tickets can always be purchased from your nearest
Ticketek Agency, provided they are available. A valid concession ID must be presented when purchasing concession tickets at a Ticketek Agency.
General Admission (GA) is a term used to describe a venue where there is no reserved seating for patrons. As a result, strict operating procedures are adhered, to ensure security and crowd control of the event.
Tickets purchased to General Admission events cannot be refunded should they be lost. Ticketek will very rarely permit GA tickets to be distributed via regular mail thus the reason delivery options such as Registered Mail and Express Post are available only for General Admission tickets.
With a focus on superior customer service, innovative products and market-leading technology, Ticketek processes more than 18 million tickets to over 13,000 Australian events per year. If you would like your event to be one of these, we would love to hear from you. Below is a list of the information you should provide us with in your initial contact:
- Venue/Location of the Event**
- Capacity of the Venue
- Will the event be reserved seating or general admission
- Event Date
- Name and Description of the Event
- When you would like to go onsale
- Ticket Price(s)
- Contact Name, number and email address
** Some venues have an exclusive ticketing contract. We recommend that you confirm with your venue whether they have an existing ticketing agreement.
We will be in contact with you within two business days of receipt of this information. Email us now at newevents@ticketek.com.au
To learn more about Ticketek, please go to http://premier.ticketek.com.au/Content/aboutus/aboutus.aspx